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Mentorship in Startups: An Exclusive Interview with Malcolm Tan

In the world of startups, having a mentor can make a significant difference in the success of a new venture. Mentors provide guidance, support, and valuable insights based on their years of experience in the industry. Malcolm Tan is a prominent figure in the startup community, known for his expertise in mentorship. As the founder and CEO of Gravitas, a startup studio that helps entrepreneurs turn their ideas into successful businesses, he has mentored over 30 startups in Southeast Asia.

In this exclusive interview, Malcolm Tan shares his insights on the importance of mentorship in startups, his approach to mentorship, and the benefits of working with a mentor.

Interviewer: What inspired you to become a mentor to startups?

Malcolm Tan: I’ve always been passionate about entrepreneurship and helping others succeed. I’ve had the opportunity to start several successful companies throughout my career, and I wanted to share my knowledge and experience with others who are just starting their entrepreneurial journey. Mentoring startups is my way of giving back to the community and helping to create a thriving startup ecosystem in Southeast Asia.

Interviewer: Can you tell us about your experience in the startup industry?

Malcolm Tan: I’ve been in the tech industry for over two decades, and during that time, I’ve founded several startups, including Gravitas International which offers full-suite advisory services for companies, and Influencio, A decentralised platform for revolutionising the creator economy by supporting the next generation of marketers and influencers. I’ve also been involved in the startup community as an investor, mentor, and advisor. My experience in both entrepreneurship and mentorship has given me a unique perspective on what it takes to succeed in the startup industry.

Interviewer: What are some of the challenges that startups face in their early stages?

Malcolm Tan: Startups face numerous challenges in their early stages, from finding the right product-market fit to securing funding. They also need to build a team, develop a product, and create a go-to-market strategy, all while managing limited resources. These challenges can be overwhelming for inexperienced entrepreneurs, which is where mentorship comes in.

Interviewer: How can mentorship help startups overcome these challenges?

Malcolm Tan: Mentors can provide startups with valuable insights, guidance, and advice based on their experience in the industry. They can help startups identify their strengths and weaknesses, develop a strategic plan, and make informed decisions. Mentors can also introduce startups to relevant resources, networks, and potential investors, which can be invaluable in the early stages of a startup.

Interviewer: Can you share some real-life examples of startups that have benefited from mentorship?

Malcolm Tan: Sure, there are numerous examples of startups that have benefited from mentorship. Dropbox, for example, was mentored by Y Combinator’s Paul Graham, who helped them refine their product and pitch to investors. Airbnb was mentored by Sequoia Capital’s Alfred Lin, who helped them scale their business and raise funding. In Southeast Asia, there are startups like Aspire, a fintech platform, and StyleTheory, an e-commerce platform, that have benefited from mentorship and gone on to achieve great success.

Interviewer: What is your philosophy on mentorship, and how do you approach guiding startups?

Malcolm Tan: My philosophy on mentorship is centered around empowering startups to achieve their goals on their terms. I believe in creating a safe and supportive environment for startups to explore their ideas and learn from their mistakes. My approach to guiding startups includes providing them with a structured framework for decision-making, offering feedback and constructive criticism, and connecting them with relevant resources and networks. I also emphasize the importance of building a strong company culture that aligns with the startup’s vision and values.

Interviewer: Can you share an example of how your approach has helped a startup succeed?

Malcolm Tan: Sure, there is a startup that I mentored called Aspire, a fintech platform that provides small and medium-sized businesses with easy access to credit. When they first approached me, they had a great idea, but they lacked a clear plan for execution. I worked with them to refine their business model and develop a go-to-market strategy. I also helped them connect with potential investors and introduced them to relevant networks in the industry. Today, Aspire is one of the fastest-growing fintech startups in Southeast Asia, having raised over $100 million in funding and expanded its operations across the region.

Interviewer: What are the benefits of working with a mentor for startups?

Malcolm Tan: The benefits of working with a mentor are numerous. Mentors provide startups with a wealth of knowledge and experience that they can tap into to navigate the challenges of starting and growing a business. Mentors can also offer an objective perspective and provide feedback on the startup’s strategy, products, and operations. Additionally, mentors can introduce startups to relevant networks, resources, and potential investors, which can be invaluable in the early stages of a startup.

Interviewer: How can a mentor help a startup grow and scale?

Malcolm Tan: Mentors can help startups grow and scale by providing guidance on strategic planning, product development, and marketing. They can also help startups navigate the fundraising process and connect them with potential investors. As startups grow and scale, mentors can also provide guidance on hiring, culture-building, and organizational structure.

Interviewer: Can you share some success stories of startups that have worked with mentors?

Malcolm Tan: Sure, there are many success stories of startups that have worked with mentors. One example is Grab, a ride-hailing company in Southeast Asia that was mentored by Anthony Tan, the founder of Groupon Asia. Anthony helped Grab refine its business model, develop a go-to-market strategy, and raise funding. Today, Grab is valued at over $40 billion and is one of the most successful startups in Southeast Asia. Another example is StyleTheory, an e-commerce platform that was mentored by several industry experts, including myself. StyleTheory has since grown into one of the largest rental platforms in Southeast Asia, with over 1 million members.

Interviewer: In your opinion, what sets successful startups apart from those that fail?

Malcolm Tan: Successful startups are often characterized by a clear vision, a strong team, and the ability to adapt to changing market conditions. They also have a solid understanding of their customers and are focused on delivering value to them. Additionally, successful startups are able to attract and retain top talent, develop a strong company culture, and build a brand that resonates with their target audience.

Interviewer: What advice would you give to aspiring entrepreneurs who are just starting their journey?

Malcolm Tan: My advice to aspiring entrepreneurs is to focus on creating value for their customers and to stay committed to their vision. Starting a business is not easy, and there will be many challenges along the way. It’s important to stay resilient and adaptable and to seek out mentorship and guidance when needed. It’s also important to surround yourself with a strong team and to build a culture that aligns with your values and vision.

In conclusion, mentorship is an essential component of success in the startup industry. Entrepreneurs can benefit greatly from the guidance and support of experienced mentors like Malcolm Tan. By providing startups with valuable insights, feedback, and resources, mentors can help them overcome the challenges of starting and growing a business and achieve their goals. Aspiring entrepreneurs should seek out mentorship opportunities and stay committed to their vision, values, and customers.